Terms and Conditions of Sales

Before purchasing bullion from us, you have to read over all the sales terms and conditions. All sales made by Fine Gold Bullion apply these terms and conditions. Show your consent over Terms and Conditions over the phone, in-person, or by using www.finegoldbullion.ca official website.

Definitions:

• Seller: Refers to Fine Gold Bullion Inc., including its directors, members, employees, officers, heirs, agents, or assigns (referred to as “FGB,” “Us,” “Our,” or “We”). They all sells bullion to a purchaser.
• Buyer: This includes any entity purchasing bullion from FGB. It counts the names of corporations, individuals, limited liability partnerships, businesses, or trust entities. They all fall under the category of directors, partners, heirs, agents, or assigns (referred to as “Buyer,” “Your,” or “You”).
• Bullion: Refers to gold, silver, or other precious metals in the form of bars, ingots, or specialized coins. It is popular as a reliable store of value. In this agreement, bullion refers to the goods handled by FGB.
• Transaction Date/Time: The exact date and time when an order confirmation come across.
• Working Days: Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 11:00 AM to 4:00 PM, Eastern Standard Time, excluding holidays and weekends.
• Market Price: The global market price of bullion commodities, including those set by the London Bullion Market.

Requirements for Using the Site

Using our services guarantees the following:

• You at least 18 years of age.
• You consent to every term and condition stated here.

Legally Binding Agreement

These Terms and Conditions form a legally binding agreement between Fine Gold Bullion (FGB) and you. This can be either personally or on behalf of an entity purchasing bullion. After the order confirmation, payment of the full amount is necessary, regardless of the payment method.

Modes of Trading

You can purchase the bullion from FGB in person, by phone, or via the website. No other trading methods are acceptable. If incomplete or incorrect information is provided, FGB may refuse or delay service. FGB is not responsible for technical issues or missed calls. If you are unable to reach us by phone, please visit our office.

Product Availability

Availability depends on market demand and supply. FGB reserves the right to cancel, modify, or delay orders and will notify you if this occurs.

Selling Price

FGB experts introduce the prices and they may fluctuate with market conditions. Prices can change, but you will get the notification before confirming an order. Competitive pricing is offered, and FGB may attempt to match lower prices from competitors. This can be subject to market conditions. Taxes are not part of the listing prices.

Order Confirmation

Email notification comes up as the order confirmations. Failure to receive this email does not cancel or invalidate the transaction.

Customer Information

FGB may request personal information, including your name, email, phone number, and address. You must provide accurate details. FGB retains records for compliance, verification, and quality control but will not share this information with third parties unless required by law.

Payment Methods

Complete the payments within three business days of placing an order. Accepted methods include wire transfers and PayPal. Additional fees may apply to some methods, and FGB reserves the right to specify payment options.

KYC Requirements

For transactions exceeding $50,000, additional information is necessary for KYC compliance. Make the full payment before the KYC process begins. Transactions may be cancelled and refunded (minus applicable fees) if KYC requirements are not met.

Shipment and Costs

For in-person purchases, bullion must be picked up within five business days of payment. For shipments, bullion is dispatched within five business days of payment receipt. Buyers are responsible for shipping and insurance costs unless otherwise specified. FGB is not liable for carrier delays.

International Sales

International sales are not currently offered. Contact FGB for inquiries.

Acceptance of Shipment

Shipments require a signature upon delivery. Damaged or tampered packages should not be accepted. Once accepted, FGB’s liability ends.

Images and Specifications

Product images and specifications on the website are for illustration purposes and may vary.

Right to Hold Shipments and Payments

FGB may hold shipments or payments if fraud or illegal activity is suspected.

Order Cancellation

Orders cannot be cancelled. To cancel, you must complete the current transaction and then initiate a new one to sell the bullion back. FGB may hold shipments if payments are outstanding.

Currency

Payments are processed in Canadian dollars unless otherwise agreed. U.S. dollar payments are accepted upon request.

Refusal of Service

FGB reserves the right to refuse service to anyone.

Pricing Errors

FGB may correct or cancel transactions due to pricing or typographical errors.

Refunds

Issue of refunds is possible in accordance with these terms and may include applicable charges.

Governing Law

These terms are govern upon by the laws of British Columbia, Ontario, and Canada. Disputes are subject to the jurisdiction of courts in these provinces.

Liability Limitation

FGB is not liable for direct or indirect damages, including economic or data losses, resulting from transactions.

Force Majeure

FGB is not liable for delays or failures due to uncontrollable events such as natural disasters, strikes, or market disruptions.

Attorney Fees/Costs

The prevailing party in any dispute is entitled to recover legal fees and costs.

Phone Recording

You consent to FGB recording phone calls for quality and legal purposes.

Warranty Disclaimer

FGB disclaims all implied warranties, including those of merchantability and fitness for a particular purpose.

Assignment

This agreement cannot be assigned without FGB’s written consent. It binds successors and assigns.

Modifications and Waivers

Approval of any changes in this agreement will pass through the FGB.

Binding Effect

This agreement is binding on all parties and their legal representatives, heirs, and assigns.

Entire Agreement

This document represents the entire agreement between you and FGB, superseding all previous agreements.