At Fine Gold Bullion, we want customers to understand how purchases of physical gold, silver, platinum and palladium are handled after a transaction is completed. Because precious metals are market-priced commodities whose values fluctuate, purchases are not subject to conventional retail returns or refunds.

Precious Metal Purchases Are Final

All purchases of gold, silver, platinum, palladium and other precious metal products from Fine Gold Bullion are final once the transaction has been completed.

We do not provide a refund of the original purchase price if a customer later decides that they no longer wish to keep the precious metals they purchased.

We Buy Your Precious Metals Back

If you wish to sell precious metals previously purchased from Fine Gold Bullion, you may bring them back to us for evaluation and a current buyback quote.

The transaction will be treated as a new sale of your precious metals to Fine Gold Bullion, rather than a refund or reversal of your original purchase.

How Is the Buyback Price Determined?

Precious metal prices fluctuate continuously. The amount Fine Gold Bullion offers to buy back your gold, silver, platinum or palladium will be based on the applicable market price and our buyback rate at the time we agree to purchase the product from you, not the price you originally paid.

The buyback price may therefore be higher or lower than your original purchase price.

The amount offered may also vary depending on factors including:

• the type of precious metal
• weight and purity
• current precious metal market prices
• the specific bar, coin or other product
• product condition and authenticity
• current market demand and liquidity
• Fine Gold Bullion’s applicable buyback rate

A final buyback price will be provided after the product has been evaluated.

Original Purchase Price Is Not Guaranteed

Purchasing precious metals involves exposure to changing market prices. Fine Gold Bullion does not guarantee that a precious metal can later be sold back for the same amount that was originally paid.

For example, if you purchase a gold product and later decide to sell it back, the transaction will be based on Fine Gold Bullion’s applicable gold buyback price at that time. The original purchase price does not determine the amount you will receive.

Product Verification

Before completing a buyback transaction, Fine Gold Bullion may inspect and verify the precious metal product, including its authenticity, weight, purity and condition.

Additional verification may be required for products that have been removed from their original packaging, have damaged or altered packaging, or otherwise require authentication.

Fine Gold Bullion reserves the right to decline to purchase any product that cannot be satisfactorily authenticated or does not meet our purchasing requirements.

No Shipping of Precious Metals

Fine Gold Bullion currently does not ship precious metal products. Purchases are completed through our available in-person purchasing and pickup process.

Customers wishing to sell precious metals back to Fine Gold Bullion should contact us before visiting to confirm the current process and any identification or documentation requirements.

Market Prices Can Change

Gold, silver, platinum and palladium prices can change throughout the day. A buyback quote may therefore be valid only for the period communicated when the quote is provided.

A previous quote does not guarantee the price that will be available at a later time.

Questions About Selling Your Precious Metals?

If you have questions about a previous purchase or would like a current buyback quote for gold, silver, platinum or palladium, please contact Fine Gold Bullion or visit our Mississauga location.

Our team can evaluate your precious metals and provide a buyback quote based on the applicable market conditions and product details at the time of the transaction.

Contact Us

For more information contact us at info@finegoldbullion.ca or make a call at 905-694-9997.